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Company values and philosophy


Every customer is unique. EUROCLEAN N.V. thus consistently develops procedures that are completely adapted to the individual needs of its customers. You won’t find standard solutions at EUROCLEAN N.V. , because we work on a completely ‘tailor made’ basis.

 

Our other strengths are the close involvement, feeling for responsibility, drive and entrepreneurial spirit of all our staff. This is a result of our policy of empowerment, which we use to encourage and reward our staff for their extra efforts and taking initiatives on the shop floor.

 

Our most important company values are based on five strong pillars:

 

1
  Know-how
  • Recruiting permanent and reliable staff
  • A minimum of 25 hours of training
  • Partnership with carefully selected suppliers of maintenance products and machines

2
  Empowerment

Our maintenance teams make the difference. And we encourage them to develop their initiative in this regard, to take their responsibilities and operate in a flexible manner. This constructive cooperation is of course rewarded appropriately. The result is that the turnover among our staff is significantly lower than the average in the cleaning sector.


3
  Motivation

EUROCLEAN N.V. has a particularly low staff turnover rate. This is thanks to: 

  • The right framework for our teams
  • Our regional structure
  • Fair remuneration for good work
  • Clear communication and painstaking monitoring
  • The unending hunt for 'hidden talents'

4
  Constant quality
  • A individual service contract for our customers
  • The QES-system (in addition to EUROCLEAN N.V. complying with VSR norms, in conformity with the European NEN norm, we have set parameters for each of our regional offices in terms of QES: Quality - Environment - Safety). EUROCLEAN has its own VSR team. All members of this team have a VSR diploma.
  • Permanent and competent replacement staff
  • A helpdesk open 7 days a week, 24 hours a day
  • A highly qualified intervention team (for major problems such as fire, water damage or other disasters)

5
  Our guarantees
  • Quality certification (EUROCLEAN N.V. was one of the first to receive an ISO 9002 certificate; the same was true for the Cleaning Quality label)
  • Safety certification (EUROCLEAN N.V. has VCA safety certification)
  • EUROCLEAN N.V. has its own prevention department led by a Quality and Security Manager who is supported by 2 Level 1 and 3 Level 2 prevention advisors.
  • Environmental guarantees (EUROCLEAN N.V. takes the strictest environmental legislation from within the various sectors into account, respects local waste sorting norms and will in future have an ISO 14001 certificate in all these fields)

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